Effective Date: 24 Jan 25
Last Updated: 19 Apr 25

Welcome to InnovvaTek. These Terms and Conditions (“Terms”) govern your access to and use of our website [https://www.innovvatek.com] and the services we provide. By accessing or using our site and services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website or services.

1. Company Information

InnovvaTek is a digital marketing and AI-driven consulting agency registered in the United States and operating globally.
Email for Contact: hello@innovvagroup.com

We offer a range of services including but not limited to omnichannel outreach, AI-based lead generation, SaaS development, digital transformation, and strategic consulting.

2. Definitions

• “Client”, “You”, or “User” refers to any individual or entity accessing our website or engaging our services.
• “Services” refers to the digital marketing, AI outreach, SaaS development, and consulting services offered by InnovvaTek.
• “Content” refers to all text, images, software, code, and media on our website.
• “Agreement” refers to the contract formed by these Terms.

3. Eligibility

You must be at least 18 years old or the legal age of majority in your jurisdiction to use our website or services. By using the site, you represent and warrant that you meet these criteria.

4. Account Registration and Access

We may provide exclusive areas on our site that require registration. When creating an account, you agree to:

• Provide accurate, complete information
• Keep login credentials secure
• Notify us of unauthorized access immediately
• Accept full responsibility for any activities under your account

We reserve the right to suspend or terminate accounts at our discretion, especially in case of policy violations.

5. Services and Scope

InnovvaTek provides strategic, technical, and creative services tailored to each client. Scope and deliverables are defined through written agreements or packages.

We reserve the right to decline or cancel service engagements that conflict with our business values, violate laws, or pose risks.

6. Payments and Billing

• Payment Methods

We accept payments primarily via bank transfer and Square. Payment must be received before services begin, unless otherwise agreed.

• Late or Failed Payments

Late payments may incur fees or lead to suspension of services. Repeated failures may result in termination.

7. Refund and Cancellation Policy

• 3-Month Commitment: No refunds are issued during the initial 3-month service period.
• Monthly Services: After the initial term, services may be canceled with 7 days’ written notice before the next billing cycle.
• Exceptional Refunds: Partial or full refunds may be considered only in cases of non-delivery or documented service failure, at our sole discretion.

8. Intellectual Property

All content on this site—including logos, text, visuals, software, and service methods—is owned by or licensed to InnovvaTek and is protected by copyright and intellectual property laws.

You may not copy, distribute, reproduce, or create derivative works from any content without express written permission.

9. Client Responsibilities

You agree to:

• Provide timely feedback and accurate information required for service delivery
• Refrain from using our site or services for illegal purposes
• Avoid infringing on third-party rights
• Comply with all applicable local, national, and international laws

Failure to do so may result in the termination of services or legal action.

10. Affiliate Disclaimer

Our website may contain links to third-party products and services. Some of these may be affiliate links, which means we may earn a commission if you make a purchase.

We are not responsible for the content or accuracy of third-party websites. Your use of third-party sites is subject to their own terms.

11. Confidentiality

All client data, strategies, and communications shared in the course of our work will be treated as confidential unless otherwise agreed. Both parties agree not to disclose such information to third parties without written consent, unless required by law.

12. Warranties and Disclaimers

InnovvaTek provides its services on an “as-is” and “as-available” basis.

We do not guarantee that:

• The website will be available without interruption or error
• Any particular results will be achieved through our services
• All third-party services or tools will function as expected

To the fullest extent permitted by law, we disclaim all implied warranties, including fitness for a particular purpose, accuracy, and non-infringement.

13. Limitation of Liability

Under no circumstances shall InnovvaTek, its affiliates, or employees be liable for any indirect, incidental, consequential, or punitive damages, including but not limited to:

• Loss of profits, business, or data
• Errors or interruptions in service
• Third-party software or platforms failures

Our total liability under any claim arising from this agreement will be limited to the amount you paid us in the 3 months preceding the claim.

14. Indemnification

You agree to indemnify and hold harmless InnovvaTek, its directors, officers, affiliates, and partners from any claim or demand, including reasonable legal fees, arising out of:

• Your use of our services
• Your violation of these Terms
• Your infringement of any third-party rights

15. Data Protection and Privacy

Your data is handled in accordance with our [Privacy Policy], which outlines how we collect, process, store, and protect your personal information.

We comply with GDPR (EU) and CCPA (California) as applicable, and you have rights including access, deletion, and restriction of your personal data.

16. Cookies and Tracking

We use cookies and similar technologies for site functionality, analytics, and advertising. By using our site, you consent to our use of cookies as described in our [Cookie Policy].

17. Force Majeure

We are not liable for delays or failures due to events beyond our reasonable control, including but not limited to: natural disasters, war, cyberattacks, internet outages, and governmental restrictions.

18. Termination

We reserve the right to terminate or suspend your access to our site or services at any time, with or without cause, and without notice. You may terminate this agreement by discontinuing use of our services and providing written notice.

19. Governing Law and Jurisdiction

These Terms shall be governed by the laws of the State of New Mexico, USA, without regard to conflict of law principles. Any disputes arising shall be resolved exclusively in the competent courts of New Mexico.

If you are accessing our site from outside the U.S., you do so at your own risk and are responsible for compliance with your local laws.

20. Entire Agreement

These Terms, along with our Privacy Policy and any additional agreements signed with clients, constitute the entire agreement between you and InnovvaTek regarding the use of our website and services.

21. Changes to Terms

We may update these Terms occasionally. The “Last Updated” date at the top indicates the most recent changes. Continued use of our services constitutes acceptance of the revised Terms.

22. Contact Information

If you have any questions, concerns, or notices regarding these Terms, please contact us:

InnovvaTek
📧 Email: hello@innovvagroup.com
🌐 Website: https://www.innovvatek.com